Here are a few of the frequently asked questions. To provide you with the best customer experience, your feedback is greatly encouraged. If you have any questions please send us an email at [email protected]

QuestionsAnswers
HOW LONG WILL IT TAKE FOR MY ITEMS TO ARRIVE?It will usually take 7-15 business days for all orders to arrive.
Shipping times vary from product-to-product; based on demand and shipping location.
– HOW LONG WILL IT TAKE TO RECEIVE A TRACKING NUMBER?It will take usually between 1-3 business days.
WHERE CAN I PLACE AN ORDER FROM?You can place an order from any country, we ship Worldwide.
– Is shipping really FREE?Yes, shipping is Free Worldwide.
WHERE IS YOU COMPANY LOCATED?We have two offices: One in the US and another in the UK
WHICH CURRENCY WILL I BE CHARGED IN?We processes all orders in USD & GBP
– WHO CAN I CONTACT IF I HAVE A PROBLEM WITH MY ORDER?All inquiries can be forwarded to [email protected]
HOW CAN I PAY?We accept Paypal as well as all Major Credit Cards: Visa, Mastercard, Amex, Discover.
IS CHECKOUT ON THIS SITE SAFE AND SECURE?You can be absolutely sure that all purchases here are safe and secure.
IF I ENTER MY EMAIL ADDRESS WILL YOU SELL MY INFORMATION?NO, we do not sell our customers’ information. Emails are strictly for follow-up and to send newsletters of our promotions and coupons for discounts.
WILL I (THE CUSTOMER) HAVE TO PAY CUSTOMS?For most countries, you won’t have to pay any customs fees. It depends on where are you located and if you order more than 1 piece from the same product.
FROM WHERE MY ORDER IS SHIPPED?Our main warehouse is in America. At the same time, we ship some the products from other such as Belgium, Turkey & China.
WILL MY ITEMS BE SENT IN ONE PACKAGE?For logistical purposes, items will sometimes be sent in separate packages. Please keep this in mind upon receiving your order. For any questions, please write us [email protected].
DO YOU SHIP OUTSIDE THE UNITED STATES?We ship outside the United States to all of the countries with certain exclusions. For more details, write us [email protected].
WHERE ARE RETURNS SENT?Our products are shipped from different countries across the globe. For any return, please reach out to our customer service team at [email protected] or +1 201-409-2979. Once the return is approved, our team will provide you with the returns address.

Caymay, LLC

1317 Edgewater DR #3929, Orlando FL, 32804, United States.
Phone Number: +1 201-409-2979
Email Address: [email protected]