Here are a few of the frequently asked questions. To provide you with the best customer experience, your feedback is greatly encouraged. If you have any questions please send us an email at [email protected]
Questions | Answers |
---|---|
– HOW LONG WILL IT TAKE FOR MY ITEMS TO ARRIVE? | It will usually take 7-15 business days for all orders to arrive. Shipping times vary from product-to-product; based on demand and shipping location. |
– HOW LONG WILL IT TAKE TO RECEIVE A TRACKING NUMBER? | It will take usually between 1-3 business days. |
– WHERE CAN I PLACE AN ORDER FROM? | You can place an order from any country, we ship Worldwide. |
– Is shipping really FREE? | Yes, shipping is Free Worldwide. |
– WHERE IS YOU COMPANY LOCATED? | We have two offices: One in the US and another in the UK |
– WHICH CURRENCY WILL I BE CHARGED IN? | We processes all orders in USD & GBP |
– WHO CAN I CONTACT IF I HAVE A PROBLEM WITH MY ORDER? | All inquiries can be forwarded to [email protected] |
– HOW CAN I PAY? | We accept Paypal as well as all Major Credit Cards: Visa, Mastercard, Amex, Discover. |
– IS CHECKOUT ON THIS SITE SAFE AND SECURE? | You can be absolutely sure that all purchases here are safe and secure. |
– IF I ENTER MY EMAIL ADDRESS WILL YOU SELL MY INFORMATION? | NO, we do not sell our customers’ information. Emails are strictly for follow-up and to send newsletters of our promotions and coupons for discounts. |
– WILL I (THE CUSTOMER) HAVE TO PAY CUSTOMS? | For most countries, you won’t have to pay any customs fees. It depends on where are you located and if you order more than 1 piece from the same product. |
– FROM WHERE MY ORDER IS SHIPPED? | Our main warehouse is in America. At the same time, we ship some the products from other such as Belgium, Turkey & China. |
– WILL MY ITEMS BE SENT IN ONE PACKAGE? | For logistical purposes, items will sometimes be sent in separate packages. Please keep this in mind upon receiving your order. For any questions, please write us [email protected]. |
– DO YOU SHIP OUTSIDE THE UNITED STATES? | We ship outside the United States to all of the countries with certain exclusions. For more details, write us [email protected]. |
– WHERE ARE RETURNS SENT? | Our products are shipped from different countries across the globe. For any return, please reach out to our customer service team at [email protected] or +1 201-409-2979. Once the return is approved, our team will provide you with the returns address. |
Caymay, LLC
1317 Edgewater DR #3929, Orlando FL, 32804, United States.
Phone Number: +1 201-409-2979
Email Address: [email protected]